Privacy Policy

Our Privacy Policy

This privacy policy sets out how Picovico uses and protects any information that you give when you use this website. Picovico is a video slideshow creating platform and is committed to ensure that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Picovico may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 25, 2018.

Introduction

  1. Picovico is created by ContentPi International Pvt. Ltd. and is intended to be used as a tool to create slideshow videos on your device. At Picovico, we respect the privacy of each of our users of the Android app, web platform and any other form of services provided by us at times (“Service”). In this document we refer to ContentPi International Pvt. Ltd. as “Picovico”, “us”, “we” or “our” and we refer you as “you” or “your”.
  2. This document- “Privacy Policy”, explains how we collect, process and store any personal data belonging to you, meaning information about you which is personally identifiable such as your name, address, telephone number or email address. Such information is referred to throughout this policy as “Personal Information” or “data”.
  3. By accessing and/or using our Services you consent to us collecting, processing, storing and sharing your Personal Information in the ways set out in this Privacy Policy. If you have any concerns about providing data to us or having it used in any manner permitted in this Privacy Policy you should not use our Services. As set out in the terms and conditions relating to our Services, you must be at least 14 years old to access and use our Services.

What information we collect about you and how we collect it?

We may collect the following information in the manners prescribed:

  1. Information you provide when you fill in forms when using our Services, or when you create an account with us including but not limited to;– Name, Email address
  2. Information you share with us from other services including but not limited to Facebook, Google Plus, Flickr, Instagram — General Information, Email address, Albums, Photos, Videos, Friends, Location, Photos of yours tagged by others in their albums, friends tagged in photo
  3. Information stored via cookies as explained below
  4. Details of your use of our Services and the resources that you access (for example, information about how and when you play our games or visit our website(s), what device you use to access our Services
  5. If you contact us, give a feedback about us or respond to messages and communications that we send to you, we may keep a record of that correspondence and we may use it in our public communications.
  6. Information from your interactions with us on our social media channels

Cookie Policy

This cookie policy describes the types of cookies we use on Picovico and our purposes for using them.

Your Consent

You consent to placement of cookies on your browser by us and our third party service providers. Please read this Cookie Policy carefully for details about why we use cookies and the information they collect from and about you.

Withdraw Your Consent

If you do not wish to accept cookies in connection with your use of Picovico, you will need to delete, and block or disable cookies via your browser settings; see below for more information on how to do this. Please note that by disabling cookies, you can still access the site, however, the ability to use some features might be limited.

What Is a Cookie?

A cookie is a small file that that is stored on user’s computer. Unless you have adjusted your browser setting to disallow cookies, our system will issue cookies as soon as you visit our site.

Delete/Block Cookies

Most web browsers allow some control of most cookies through the browser settings. However, you may not be able to access all or parts of Picovico by deleting or blocking cookies.

Changing your Cookie Settings. The browser settings for changing your cookies settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise you should use the ‘Help’ option in your internet browser for more details.

More information. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Cookies we use:

  1. First party cookie:
    First-party cookies are those set by a website that is being visited by the user at the time (e.g., cookies placed by http://picovico.com).
  2. Third party cookie:
    Third-party cookies are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third-party cookie.Following is the list of third party services we rely on.
  1. Facebook
    • Facebook Connect: When you login to Picovico with your Facebook profile, we access few of your data such as Name and Email address. For more information about what Facebook collects when you use Facebook buttons on Picovico, please see their Data Policy.
    • Facebook Ads: For more information about what Facebook collects and your choices around Facebook Ads, please see their Data Policy
  2. Google or Google Plus
    • Google Connect: When you login to Picovico with your Google account, we access few of your data such as Name and Email address. For more information about what Google collects when you use Google buttons on Picovico, please see their Privacy Policy
    • Google Analytics:  Google Analytics is a web analytics service provided by Google Inc. Google uses cookies to help us analyze how users use Picovico.
      Google has also developed the Google Analytics opt-out browser add-on; if you want to opt out of Google Analytics, you can download and install the add-on for your web browser here.For more information about Google Analytics cookies, please see Google’s help pages and privacy policy:

  3. Intercom
    Intercom is a Client Relationship Management(CRM) Tool that can be used by any website to facilitate its users with instant assistance and support. It manages the information gathered from each user looking for help on the website so that no client’s issue is left unaddressed. It can be used for sending both online and offline response. As a result of difference in time-zone, it is possible for Picovico users from around the world to reach out to us anytime with their query. Therefore, to provide required assistance to each of these users, we have opted for a reliable solution of Intercom that facilitates us with the service to acquire user queries whenever the support agents are offline. We have been using Intercom to collect the user information like name and email by sending automated reply messages.For more information about what Intercom collects when you use Intercom platform on Picovico, please see their Privacy Policy.

What we do with the information we gather?

We require these Personal information to understand your behavior and needs and provide you with a better service, and in particular for the following reasons:

  1. Internal record keeping.
  2. Contacting you, for example as part of customer service or to send you updates about our Services
  3. Managing your account and relationship with us and improving your experience when you use our Services
  4. Research, surveying, and engaging with you, for example by sending you communications (including by email) for these purposes
  5. Marketing and promotion of our Services or related products via channels including emails
  6. To create reports, analysis or similar services for use by us for the purposes of research or business intelligence, for example to track potential problems or trends with our Services
  7. Preventing cheating, crime or fraud. We may also need to pass your information to fraud prevention agencies and other organisations involved in crime and fraud prevention
  8. As otherwise expressly set out in this Privacy Policy or as required by law

Will we share your Personal Information with third parties?

We don’t sell, lease or in any other commercial manner give your information to third parties. However in the process of collecting information, authorised third parties may temporarily store these details to generate reports or data for us. Example- Google Analytics helps us analyze your behavior on our websites and therefore may temporarily store these personal information during the course of our use of such service.

How long we store your information and how we deal with it’s Security?

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. During the course of storing your information we are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical and electronic procedures to safeguard and secure the information we collect online against accidental or unlawful destruction or loss, alteration, unauthorised disclosure or access, use and all other unlawful forms of processing of the data in our possession. However, since the internet is not a completely secure environment we cannot guarantee that information you transmit via our service will not be accessed, disclosed, altered or destroyed by breach of any of our safeguards. We therefore advise you to acknowledge this risk while using our services.

Occasionally, at our discretion, we may include or offer third party products or services on our website or through our Services. However, once you have used these links to leave our site, you should note that we do not have any control over those external websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  1. Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  2. You can also manage your preference to receive/deny newsletters via account setting tab in app.picovico.com.

Changes to this Statement

Picovico has the discretion to update this privacy policy to reflect changes to our information practices. If we make any material changes we may notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page, which is the best way to stay updated, for the latest information on our privacy practices.

Contact Us

If you have any queries regarding our privacy policy, then, please contact us at: privacy@picovico.com

Last Updated: 24th May, 2018